HBL, Pakistan’s largest bank, made history by disbursing personal loans of over PKR 1 billion through its mobile app. This goal was achieved within five months of the launch of this digital service. HBL is the first commercial bank in Pakistan to offer its highly successful Instant Personal Loan through HBL Mobile.
This revolutionary process allows customers to select and apply for a personal loan, up to PKR 500,000, with just a few clicks on their mobile phone. Customers can avail the service by simply logging into their HBL Mobile and applying through the loan option in the menu bar. The loan is instantly credited to their account without going to any branch or submitting any physical documents. Currently, the service is available to a select group of customers across Pakistan exclusively through HBL Mobile. This step is a testament to HBL’s constant focus on the customer experience through digital innovation.
Aamir Kureshi, Head – Global Consumer Banking at HBL said he was delighted with this achievement,
“HBL launched Instant Personal Loans through the HBL Mobile app in October 2018 and within months we have disbursed over PKR 1 billion in loans to thousands of our customers. The whole process is digital where loans are approved within hours of client request and disbursed instantly. HBL continually strives to improve the customer experience and this achievement is just one example of how our customers have received this revolutionary product that makes their life easier.
The story was published in collaboration with HBL and does not necessarily reflect the views of the editorial team at TechJuice.